How UT Physicians Grew Google Reviews From 280 to 2,173 and Hit 4.6 Stars
UT Physicians, a Houston group with more than 2,000 clinicians and 100+ locations, grew its Google reviews from 280 to 2,173 in one year (2022), raising its average…
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Survey: 53% of Patients Choose the Hospital First, and 80% Would Switch Systems Before Providers
Most patients choose a hospital system before, or at the same time as, choosing a physician, so health-system brand carries real weight in access decisions. In a U.S….
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84% of Patients Trust Their Doctor Even as Healthcare Anxiety Rises, PatientPoint 2026 Index Finds
PatientPoint’s fifth annual Patient Confidence Index, fielded by Talker Research among 2,000 U.S. adults who saw a provider in the past year, finds trust in individual clinicians remains…
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Hopscotch Raises $53M to Scale Rural Value-Based Primary Care
Hopscotch Primary Care, a tech-enabled provider serving rural communities, has raised $53 million in Series D funding led by 8VC and Townhall Ventures to expand beyond its Western…
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76% of Gen Z Turn to AI Before a Doctor: 2026 Aflac Survey
Seventy-six percent of Gen Z and 63% of millennials now turn to AI tools for health support before seeking professional medical care, according to Aflac’s 2026 Wellness Matters…
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Patient Portal Messages Have Surged 153% Since COVID, JAMA Study Finds
Patient-authored messages to providers have surged 153% since the COVID-19 pandemic, and a new JAMA study using Epic data finds the increase did not reduce telehealth or in-person…
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The Next Phase of Price Transparency: Why Medicare Advantage Should Be the Focus
Medicare Advantage (MA) already offers substantially greater price predictability than traditional Medicare — MA enrollees saw monthly out-of-pocket costs 18–24% lower than traditional Medicare from 2014 to 2019,…
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Beyond the AI Pilot: The 2026 Healthcare Fight for Patient Loyalty
With the Medicaid and ACA coverage cliffs shrinking the patient base, 63% of patients say they would switch providers over poor communication — and 47% have avoided scheduling…
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The Shadow Healthcare System: Patients Are Building Parallel Care Infrastructure
Patients have built a parallel healthcare infrastructure—virtual clinics, diagnostic tools, direct-pay platforms, and consumer health apps—driven by fragmented care experiences, opaque pricing, and limited specialist access. This “shadow…
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2026 Most Trusted Health System Brands: Monigle Rankings of Consumer Trust
UT Health Austin tops Monigle’s 2026 ranking of the most trusted healthcare brands in the U.S., followed by Mayo Clinic, Emory Healthcare, and Johns Hopkins Medicine, according to…