76% of Gen Z Turn to AI Before a Doctor: 2026 Aflac Survey
Seventy-six percent of Gen Z and 63% of millennials now turn to AI tools for health support before seeking professional medical care, according to Aflac’s 2026 Wellness Matters…
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CMS Proposes 2027 Physician Payment Overhaul: MIPS Sunset and ACO Expansion
CMS’s proposed CY 2027 Physician Fee Schedule rule would sunset traditional MIPS reporting in 2029, replace it with specialty-focused MIPS Value Pathways covering roughly 98% of specialties, and…
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Why Penn Medicine Is Deploying AI Agents for Patient Intake
Penn Medicine is integrating K Health’s AI-powered patient intake agents into its virtual primary care service, testing whether an AI ‘team member’ in the patient-provider relationship improves outcomes….
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ChartSpan-Validic Deal Signals RPM Platform Consolidation
ChartSpan has acquired Validic, combining ChartSpan’s care management services with Validic’s device-data infrastructure to create a single remote care management platform. The combined company will operate under the…
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Medical Practice Phones: 45% of Call Time Goes to Insurance Auth — Data and Fix
Medical practice phone lines consume disproportionate staff time across five identifiable categories. A March 2026 MGMA Stat poll of 294 practice leaders found eligibility and prior authorization as…
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Providers and Patients Still See Patient Access Very Differently, Survey Finds
Experian Health’s 2026 State of Patient Access report — drawn from surveys of more than 1,000 patients and 200 healthcare decision-makers — reveals a persistent gap between how…